Frequently Asked Questions

How do I place an order?

Please log in by using your business account. Use the ‘add to cart’ button to add products to your shopping cart. Once you’re done shopping, click on the shopping cart in the upper right corner to get an overview of your order. Please check the products in your cart and your personal details carefully and update them if needed. Finally, select your preferred payment mode and finalize your order. You will receive an order confirmation by e-mail.

Is it possible to reserve items?

Through pre-orders it is possible to reserve certain products. These are products that have already been re-ordered by us and are on their way to our warehouse. Pre-orders must always be paid in advance.

What is the minimum order value?

€ 50,00 excl. VAT is the minimum purchase amount for every order. This also includes pre-orders

An item is sold out. Will the sold out item be available again shortly?

Our stock varies greatly by product. Unfortunately, it is not possible to replenish each stocked-out item. Please hit the Back in Stock notice button so we can contact you when a product is back in stock.